Orders & voids
Order history, reprinting receipts and voiding an order.
Order history
Open Orders in the sidebar. By default it shows today's orders at the active outlet.
- Period: Today, 7 days, This month, or your own date range from the calendar.
- Outlet: owners/admins can view another outlet or all outlets. Cashiers and cashier tablets only see their own outlet.
- Status: All, Completed or Void.
- Search by receipt number, customer name or table number.
A summary above the list shows the number of completed orders and their revenue.
Details & reprinting
Click the receipt number (or the eye icon) to open the details: items, options, notes, tax, payment and cashier. From there you can Print receipt again — or straight from the printer icon in the list.
Voiding an order
Orders can't be edited or deleted. If something is wrong, void it and create a new order.
- Open the order and click Void (or the ban icon in the list).
- Enter a reason (at least 3 characters), e.g. "wrong item".
- Click Void order.
The order is kept with the status Void, records who voided it and why, and is not counted in revenue.
Who can void?
Owners/admins, or a cashier with the supervisor role who is signed in. Regular cashiers can't. See Staff & PINs.